How Voice Biometrics Keep Your Contact Center Secure

How Voice Biometrics Keep Your Contact Center Secure

March 04, 2022 / By Howard Leary / Under

In this day and age, passwords are no longer enough. If you’ve ever watched a spy movie, you’ve seen things like vaults and secret rooms protected by multi-factor authentication such as facial verification, fingerprint recognition, and retinal scanning. It's usually the madman trying to bring down the world that uses these tools. He’s uber-rich, so of course, he could afford it. This type of...

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