Voice and AI Chatbots: Using Intents and Entities in questions

Voice and AI Chatbots: Using Intents and Entities in questions

January 14, 2021 / By Mike Hentges / Under

When starting out building AI-driven solutions, including IBM Watson, Google Dialogflow, Amazon Lex, or others, the discussion always starts out with “Intents and Entities”. Not overly difficult, there are lots of descriptions out there on how these things are different. Intents are verbs, Entities are nouns, is the simplest and most common definition.

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Google Dialogflow – capturing numbers with voice

Google Dialogflow – capturing numbers with voice

March 04, 2020 / By Mike Hentges / Under

Google’s Dialogflow environment is a great place to build natural-language understanding applications that automate both text-based (chatbot) and voice-based interactions. All of the voice-enabled AI environments in wide use today (Google’s Dialogflow, IBM’s Watson Assistant and Amazon’s Lex are the big 3) enable voice communications by going through a 3-step process, where spoken input is...

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